e-office User Manual
  • Overview
    • Chinese Online User Manual
    • e-Office Training Video
  • Server
    • 1 Preparation
    • 2 Installation
    • 3 License
    • 4 FAQ
    • 5 Service Management Platform
  • Mobile APP
    • 1 Preparation
    • 2 Installation
    • 3 Configuration
  • Quick Start Guideline
  • Design a new workflow
    • 1 New Form - Leave Application
    • 2 New workflow-Leave Application
    • 3 Initialize new leave application
    • 4 Regular Expressions(Regex) in Field validation
  • App Studio - New Application
    • 1 New application - Customer Management
    • 2 Approval flow
    • 3 User Menu
    • 4 All the controls
  • Open API
    • 1 Overview
    • 2 Attachment
    • 3 User Management
  • Customisation
  • Expense
    • My expenses
    • Expense List
    • Enter expense
    • Budget Statistics
    • Setting
      • Budget
      • Permission
        • Expense List
        • Budget Statistics
        • Expense Category
      • Basic Settings
      • Expense category
    • Expense Report
  • Project
    • My project
      • Project Details
    • New project
    • Project Task
    • Report Management
    • Settings
  • CRM
    • CRM Homepage
    • New Customer
    • Details
      • Customer List
        • List Data
        • Data Operation
        • Customer Detail
      • Contact
      • Contact Log
      • Opportunity
      • Sales Record
      • Contracts
      • Customer Pool
        • Pools I Managed
        • Pools I Joined
        • Pool Configuration
    • Suppliers
    • Product
    • More
      • Import/Export
      • Transfer
      • Merge
      • Recycle Bin
      • Request to access
      • Permission Approval
    • Customer Report
    • Settings
      • Field Settings
      • Homepage Configuration
      • Pool Configuration
      • Permission Setting
      • Related Business Setting
  • Assets
    • New asset
    • Application for use ~ WIP
    • Application for approval
    • Changes
    • Maintenance
    • Asset inventory ~ WIP
    • Return of assets ~ WIP
    • Analysis ~ WIP
    • Settings ~ WIP
  • Leave
    • My Leave
    • Leave List
    • Leave Type
    • Leave Setting
  • Attendance ~ WIP
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On this page
  • 1 Create new contract
  • 2 Contract Payment Reminder
  • 3 Data Operation
  • 3.1 List Data
  • 3.2 View Contract Details
  • 3.3 View Customer Details
  • 3.4 Edit
  • 3.5 Delete
  • 3.6 Log
  • 4 Export
  • 5 Filtering/Searching
  • 5.1 Filter
  • 5.2 Search
  1. CRM
  2. Details

Contracts

Last updated 8 months ago

1 Create new contract

Step 1: In the top-right side of the page, click "Add".

Step 2: Fill in the relevant details and click "Save" to create new contract information.

  • Customers: The user can only select the customer that they have permission to view. (According to pool and sharing settings)

  • Expiration reminder: If the creator selects [Yes], a message will be sent to the account executive at 9:00 a.m. on the reminder date.

Remark:

As long as the users have the permission to access the [Contracts] menu, they are able to create new contracts.

2 Contract Payment Reminder

IM Screenshot

3 Data Operation

3.1 List Data

The user can view all the contracts of the customers that they have been granted permission to view.

3.2 View Contract Details

Step 1: Open the details page, it will appear in a pop-up window on the right side of the page. Option 1: Click on the data row directly.

Option 2: On the right side of the data row, click on "more ···" and then click "View".

3.3 View Customer Details

Click on the field [Customer Name].

The customer information details will be displayed in a pop-up window on the right side of the page.

3.4 Edit

Step 1: On the right-side of the data row, click more ···, and click "Edit".

Step 2: Modify the details and click "Save" to implement the new changes made.

Remark:

The contract creator can edit the data they've created and/or the contract created by other users but the current user has the customer's data edit permission.

3.5 Delete

3.5.1 Single Delete

Step 1: On the right-side of the data row, click more ···, and click "Delete".

Step 2: Confirm the delete operation, and the data will be deleted and removed from the list.

3.5.2 Batch Delete

Step 1: Select the data to be deleted, click "Batch delete" on the bottom left of the page.

Step 2: Confirm the delete operation, and the data will be deleted and removed from the list.

3.6 Log

Step 1: Open the Contract details, and it will display on the right-side of the page.

Option 1: Click on the data row directly.

Option 2: Go to the right-side of the data row, click more ···, and click "View".

Step 2: Click on the "Log" tab to view the log details.

The log data can be filtered by log type through the operation type, by the creation time using the existing time filter, or by customizing the range with the "Time range" button. Additionally, the [Search log] search box is used to search for log content.

4 Export

Step 1: In the top-right corner of the page, click "Export".

Step 2: Select or de-select fields to be exported, and click "Confirm" to begin the process.

The system will automatically generate and download the exported data in Excel format onto the user's device.

Remark:

  • This will export all the data that is shown on the current display list, across all pages. If your settings for the list are set to 10 results per page, the export will still include all existing data.

  • The user can also export the desired data by filtering, searching, and applying query conditions before the export.

5 Filtering/Searching

5.1 Filter

Click on "More filters" to view more filtering option.

5.2 Search

5.2.1 Simple Query

The users is able to filter contract with contracts' name that are similar/matched to the text entered in the search box.

5.2.2 Advance Query

The [Advance Query] allows the users to create complex searches or filters by specifying detailed conditions and criteria.

Step 2: Fill in the relevant condition and click on "Search".

Payment Information: The user may add as much payment information as they like by clicking to add more rows or to remove rows. Payment information can also be imported using just like the standard import function.

Step 1: Click on the icon next to the search box.

Deletion success notification pop-up box