> For the complete documentation index, see [llms.txt](https://eohelp.weaver.com.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eohelp.weaver.com.co/crm/more/transfer.md).

# Transfer

Purpose: Allocation by customer service representative or allocation by account manager to batch-assign a new account executive, customer service representative, and share with other users.

## 1 Allocation by Customer

### 1.1 List Data

The customer list in the merge will only show the customers that the current user has permission to edit.

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2FX3OdAmpen78jLzdAbsXt%2Fimage.png?alt=media&amp;token=63f3a613-c4a8-4c9a-b166-cd2fe92b4a26" alt=""><figcaption></figcaption></figure>

### 1.2 Batch specify Account Executive

Step 1: Select the customer to be transferred and click "Batch Specify Account Executive".

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2FORLOS14HXWRa36pZHnWx%2Fimage.png?alt=media&amp;token=47d66901-f139-41e5-a466-85c4c756eac7" alt=""><figcaption></figcaption></figure>

Step 2: Select the user to replace the current account executive with and click "Confirm".

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2Fu9CX2E2YWG6wXqm30VPq%2Fimage.png?alt=media&amp;token=1bc92372-2316-4927-98cb-97c09b49a5f0" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2FFS5QnASHFOZ55nfPJ6oi%2Fimage.png?alt=media&amp;token=01855101-5086-4c13-afce-57566bc146e8" alt="" width="278"><figcaption></figcaption></figure>

**Remark:**

* After the replacement is completed, the Transfer list will be updated immediate after.&#x20;
* If the current user no longer has editing permission due to the change, the data will no longer be displayed in the list.&#x20;
* The new account executive will be notified of the change.

### 1.3 Batch specify Customer Service Representative

Step 1: Select the customer to be transferred, click "More", and click "Batch Specify Customer Service Representative".

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2FGEbgQMpNRIna5MMPOaQY%2Fimage.png?alt=media&amp;token=16c40429-0442-48c0-a306-e67f6e37d59b" alt=""><figcaption></figcaption></figure>

Step 2: Select the user to replace the current customer service representative with and click "Confirm".

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2FpTwyb4EaxJFTZ1n7UY11%2Fimage.png?alt=media&amp;token=5c4d6a91-ebc2-46f1-aed1-c4ccb4e3865e" alt=""><figcaption></figcaption></figure>

**Remark:**

* After the replacement is completed, the Transfer list will be updated immediate after.&#x20;
* If the current user no longer has editing permission due to the change, the data will no longer be displayed in the list.&#x20;
* The new customer service representative will be notified of the change.

### 1.4 Batch assign sharers

Purpose: Batch assign whom to share the customer data with.

Step 1: Select the customer to be shared, click "More", and click "Batch assign sharers".

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2FGup7JwtVPkDd1WEtl8ih%2Fimage.png?alt=media&amp;token=458b57d5-db0f-4524-a7c5-ca49130198f4" alt=""><figcaption></figcaption></figure>

Step 2.1: Click on "Replace." The user's original shared range will be reset and replaced with the current settings.

Step 2.2: Click on "Add." The user's original shared range will remain unchanged, and the new range will be added to the current one.

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2F2WtbJEB6MMoKN8GqKZQC%2Fimage.png?alt=media&amp;token=869d3b76-f4f7-4ab2-9413-436c3e6665ea" alt=""><figcaption></figcaption></figure>

## 2 Allocation by Account Executive

### 2.1 List Data

The account executive displayed on the list are all system users (including resigned user) and that the current user are allowed to edit.

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2FVVyRKaZ76y7eBhMAoCc7%2Fimage.png?alt=media&amp;token=6a5934c7-2513-45bc-80ad-ddc2bf8b950c" alt=""><figcaption></figcaption></figure>

**Remark:**

\[Number of clients] represents the number of customer under the current account executive.

### 2.2 Batch specify Account Executive

Step 1: Select the customer to be transferred and click "Batch Specify Account Executive".

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2F0111fSQU2pujwMDuDcEc%2Fimage.png?alt=media&amp;token=9251b4da-4b11-4f06-9926-42f57e097c70" alt=""><figcaption></figcaption></figure>

Step 2: Select the user to replace the current account executive with and click "Confirm".

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2FwvJHgKSGSTfEDXSfMkmE%2Fimage.png?alt=media&amp;token=f4ec7dd0-efac-418e-b5f7-842bb41efc64" alt=""><figcaption></figcaption></figure>

**Remark:**

* After the replacement is completed, the Transfer list will be updated immediate after.&#x20;
* If the current user no longer has editing permission due to the change, the data will no longer be displayed in the list.&#x20;
* The new account executive will be notified of the change.

### 2.3 Batch sepcify Customer Service Representative

Step 1: Select the customer to be transferred, click "More", and click "Batch Specify Customer Service Representative".

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2FlQ4JcIlBfPmjm1JnChWR%2Fimage.png?alt=media&amp;token=a1877935-70b4-4a03-b876-fd7997b25ae1" alt=""><figcaption></figcaption></figure>

Step 2: Select the user to replace the current customer service representative with and click "Confirm".

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2FEL2NoNzWMe907C6MPxmO%2Fimage.png?alt=media&amp;token=9f64c590-3293-4c70-80cb-6b96fb391cf7" alt=""><figcaption></figcaption></figure>

**Remark:**

* After the replacement is completed, the Transfer list will be updated immediate after.&#x20;
* If the current user no longer has editing permission due to the change, the data will no longer be displayed in the list.&#x20;
* The new customer service representative will be notified of the change.

### 2.4 Batch assign sharers

Purpose: Batch assign whom to share the customer data with.

Step 1: Select the customer to be shared, click "More", and click "Batch assign sharers".

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2FFekI2Ic2lrOvGnkzJ5ig%2Fimage.png?alt=media&amp;token=08d757d9-8cd6-4ca2-a849-0090123e8e81" alt=""><figcaption></figcaption></figure>

Step 2.1: Click on "Replace." The user's original shared range will be reset and replaced with the current settings.

Step 2.2: Click on "Add." The user's original shared range will remain unchanged, and the new range will be added to the current one.

<figure><img src="https://1526800164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F50DeL6mO9sNbAZBSEdaN%2Fuploads%2FNLgeTAin9ZBGozzjNLyR%2Fimage.png?alt=media&amp;token=d031d5e0-41af-4cb7-a136-e78fb870ae20" alt=""><figcaption></figcaption></figure>
